About our products

1. What materials do you use to make your kimonos?

Our kimonos are made from high-quality natural fibers, including cotton, silk and pamuk. These materials ensure optimal comfort and exceptional durability.

2. Where are your kimonos made?

All our kimonos are handmade in our workshop in Switzerland, where we are committed to respecting artisanal and eco-responsible practices.

3. Do you offer different sizes for your kimonos and shorts?

Yes, our kimonos and shorts are available in sizes M, L, XL, and more depending on the order. We can also offer custom sizes upon request.

4. What makes your kimonos unique?

Our kimonos are distinguished by their artisanal tailoring, the use of natural materials, and unique designs including elegant hoods. Each piece is designed to inspire confidence and celebrate individuality.

5. Are Mermaids kimonos for men or women?

Our kimonos are designed to be unisex. They are suitable for both men and women, offering a stylish and versatile fit that suits any style.

Delivery and Returns

1. What are your delivery times?

Our delivery times vary depending on the quantity ordered, but generally delivery takes approximately 2 weeks.

2. Who are your carriers for deliveries?

We use La Poste to ensure the safe delivery of our products.

3. What is your return policy?

Since our kimonos are handmade in our workshop in Switzerland, production times may vary. On average, it takes about 2-3 weeks for your order to be ready to ship. This delay is due to our commitment to quality and craftsmanship, with each piece made with the utmost care. Once production is completed, delivery is ensured by La Poste and generally takes a few additional days.